Q1.Are you manufacturer or trading company ?

We are professional lighting manufacturer in China and golden supplier on Alibaba.

Q2.Are you familiar with export business and which counties do you sell to currently ?

We are very familiar with export business and over 80 counties import from us until now.

Q3. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Q4. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages 
before you pay the balance.

Q5. What is your terms of delivery?
A: FOB.

Q6. How about your delivery time?
A: Generally, it will take 45 to 60 days after receiving your advance payment. The specific delivery time depends  on the items and the quantity of your order.

Q7. How to order ?
Step 1 : Pls tell us application, model, quantity and the request. We quote you detailed prices. Sample can be sent or special design for you if needed.

Step 2 : Proforma invoice confirmed, the order will be arranged upon receipt of you payment.

Step 3 : Confirm and ship the goods. Then tracking numbers will be sent by e-mail for air shipment.

B/L and other documents shall be sent to you for sea transportation.

Step 4 : We will help to track the goods and provide kinds of clearance documents until you receive them safely.

Q8. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and  the courier cost.

Q9. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.

Q10: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, 
no matter where they come from.